Take a look around on any subway, in any airport, or even around the meeting table at work and you’re bound to find a number of individuals glued to their smartphones. As providers improve their networks and hardware giants continue to push out new devices, customers are browsing the web more from their smartphones and tablets rather than from traditional computers. While these devices sport full web browsers, it is becoming important for businesses to tailor this experience to their mobile users.
In late 2012,
Google conducted an independent survey titled “What Users Want Most From Mobile Sites Today.” Of the 1,088 smartphone users that were surveyed, about 67 percent indicated they would be more likely to purchase a product or service from a business that built a mobile-friendly website. Couple that with the fact that 61 percent of users also said they’d leave a site that’s not optimized for mobile and it’s clear that having a mobile-friendly site is more important than ever.
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